Our certified equipment handlers take every precaution to guarantee data has been eliminated before further processing. Any equipment we receive is securely destroyed on site or wiped clean using NIST SP 800-88 standards. A Certified Destruction Report is available upon request.
Around 98% of items that come into our facility are recyclable. These items are sorted and then dismantled into base components. Pieces that cannot be recycled are physically destroyed. All data is securely eliminated before further processing.
Some components are re-used in our facility to refurbish or repair devices. Other parts are sold and shipped to various locations across the U.S., where they eventually get broken down into precious metals (copper, silver, aluminum, etc).
A refurbished device was previously used by another owner. Before being repurposed and resold, a refurbished device is examined for broken or malfunctioning parts; fully repaired; and thoroughly inspected for performance and quality. Refurbished devices may have some minor cosmetic blemishes. These will be disclosed to the buyer ahead of time.
All refurbished devices come with a 30-day warranty. If it doesn’t work properly or isn’t what you expected, you can bring it back. No questions asked. New components used to repair devices may come with a longer warranty.